It's true what they say: it really is lonely at the top. Executives make difficult decisions and must bear the consequences. But while it's lonely, it's also noisy. Executives are in nearly constant communication with internal and external audiences. Coaching helps leaders rid themselves of old, unproductive communication habits. We replace those habits with new perspectives, new tools, and new messages. Executives find that these coaching sessions leave them both refreshed and challenged to think differently.
Managers and Emerging Leaders
At this level, technical skills are in place, but communication skills have yet to develop. One-on-one coaching helps talented but brain-bound employees understand the importance of shifting from one of the crew to leaders of teams. They learn how to initiate difficult conversations, how to deliver messages to teams, and how to inspire others to follow them through consistent, clear, courageous communication.
You know how disruptive it is when two or more people misunderstand each other at work. I've been successful at putting warring parties in a room, helping them talk through their problem, and coming to some kind of agreement on how they will treat each other. Coaching through the conflict allows you to avoid sending your warriors to Human Resources, who may or may not have the communication skills to solve the problem.