August 4th 2015
Below is a link to a podcast from Thriveal CPA Network, where I am a community coach and incubator mentor. In the podcast, Jason Blumer, Greg Kyte, and I discuss communication by looking at ethos, pathos, and logos (thank you, Aristotle). The conversation quickly gets to practical ways professionals can be more effective communicators, and maybe even rise to the level of greatness. Hint: being human and humane are key.
July 15th 2015
Here's a video of AccountingWeb's live CPE that took place last November. I got to hang out with power players like Michelle Golden, Geni Whitehouse, Doug Sleeter and a slew of others. We talked about all kinds of things pertinent to CPAs and other professional knowledge workers. My topic was how to lead yourself even when the leadership in your firm isn't what you would hope for. Here's the link:
July 7th 2015
Hiking over the past year at an 8,000-foot elevation has taught me a few things that apply to working life. I hope you find them useful.
July 6th 2015
Brittany, a twenty-something employee, received her annual evaluation. She got a pretty good review from her boss, along with a nice raise (at least in the boss’ opinion).
June 8th 2015
Recently, one of my friends was knee-deep in a very difficult client relationship. She had worked with this client for many years, during which time he had always been relatively unapproachable and untrusting. Sometimes he was rude and disrespectful. Always quick to find fault, he never showed his appreciation for her counsel, support, or expertise. Sound familiar?
May 12th 2015
Sometimes, the adage is true: it is lonely at the top. It’s also loud, particularly when team members dislike your leadership decisions. You know what I’m talking about: bringing in a new partner or senior manager; firing a team member; changing the pay or leave structure; down-sizing those glorious cubicles.
March 31st 2015
This title bears my harsh but truthful discovery. Like everything else, I learned it the hard way, by trying to coach people who should never have been sent to me. The good news is, it’s only happened a handful of times, and always when a boss has required that someone get coaching.
March 4th 2015
Ah, the jackass. If you’ve been working in a professional knowledge firm for more than a half hour, you’ve probably already met at least one.