January 30th 2017
OK, leaders. Listen up. You’re doing some stuff that runs counter to your goals and interests. You’re confusing people, because what you say differs from what you do. For example:
August 23rd 2016
Oy. So much bureaucracy, so little effectiveness. I suppose if you’re just trying to teach team members how to be involved in groups, this approach is fine. But if you’re really trying to build a culture, simplicity and clarity rule the day.
July 26th 2016
July 20th 2016
So many irritants, so little time. Cowardly colleagues, pitiful partners, mediocre managers. I could go on and on, but you know what I’m talking about. You’ve either said this or heard it more than once: “This guy is the WORST. His behavior is unacceptable. I can’t stand him.”
June 27th 2016
The weirdness started when I was headed home from a speaking gig. Riding from my hotel to the airport, Don the cab driver mentioned that he supports a presidential candidate that I don't. This could have been a nightmarish trip, but it wasn’t. We spent the whole 45 minute ride talking and listening to each other. We were both questioning, searching, wondering how to make our country better. When we reached the airport, I searched for my eyeglasses so I could sign my receipt; when I couldn't find them, Don lent me his. We thanked each other for the good discussion and said goodbye.
May 20th 2016
When I coach professionals, the most important thing we do together is to find out what story they are telling themselves. Until we become aware of and understand that, we can’t solve much of anything.
April 18th 2016
Everyone has trouble with someone at work. Even you. Maybe it’s a less experienced team member. Maybe it’s a peer. Maybe it’s your boss. Whoever it is, you feel a distance, a wariness setting in toward this Other. Things used to be alright, but for whatever reason, they aren’t anymore. You don’t like the situation.
March 23rd 2016
You know how it feels: your gut is tight, your heart rate is up, your hands are sweaty. This is often what happens when you have to engage in a tough conversation with a team member. The hell of it is, you called the meeting, because you’re the leader.