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Stress

July 26th 2016

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Resistance is Exhausting.

July 20th 2016

So many irritants, so little time. Cowardly colleagues, pitiful partners, mediocre managers. I could go on and on, but you know what I’m talking about. You’ve either said this or heard it more than once: “This guy is the WORST. His behavior is unacceptable. I can’t stand him.”

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"I Will Help You."

June 27th 2016

The weirdness started when I was headed home from a speaking gig. Riding from my hotel to the airport, Don the cab driver mentioned that he supports a presidential candidate that I don't. This could have been a nightmarish trip, but it wasn’t. We spent the whole 45 minute ride talking and listening to each other. We were both questioning, searching, wondering how to make our country better. When we reached the airport, I searched for my eyeglasses so I could sign my receipt; when I couldn't find them, Don lent me his. We thanked each other for the good discussion and said goodbye.

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What is Your Story?

May 20th 2016

When I coach professionals, the most important thing we do together is to find out what story they are telling themselves. Until we become aware of and understand that, we can’t solve much of anything. 

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Close the Gap

April 18th 2016

Everyone has trouble with someone at work. Even you. Maybe it’s a less experienced team member. Maybe it’s a peer. Maybe it’s your boss. Whoever it is, you feel a distance, a wariness setting in toward this Other. Things used to be alright, but for whatever reason, they aren’t anymore. You don’t like the situation. 

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Turn Down the Turmoil on Tough Conversations

March 23rd 2016

You know how it feels: your gut is tight, your heart rate is up, your hands are sweaty. This is often what happens when you have to engage in a tough conversation with a team member. The hell of it is, you called the meeting, because you’re the leader. 

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Leading with Empathy: L.O.V.E. at Work

February 10th 2016

Four components comprise L.O.V.E. at work: loyalty, openness, vulnerability, and empathy. Of these, empathy may be the most vital for leaders of professional services firms. 

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Leading With Vulnerability: L.O.V.E. at Work

January 21st 2016

As a leader, you carry unique burdens. But you can lighten the load and become better at your job by adding vulnerability to your skill set. Yes. You read that right.

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