Blog

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Lost in the Mountains: Business Lessons Learned

March 10th 2014

Recently, my friend and I went hiking, as we often do. It’s not unusual for us to get a little bit lost on our hikes, because neither of us has one ounce of directional ability. But this time was different. This time we were utterly without a clue as to where we were. There was nothing but mountains and canyons. A two-hour hike turned into four hours, where we didn’t see another soul until the last 15 minutes.Our water was nearly gone, as was our energy. We ended up having to call 911, where Joey the Fabulous Dispatcher was able to locate us and guide us out. So the story truly has a happy ending, with many lessons we can apply to our professional lives. Here are just a few:

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Love, Actually

February 27th 2014

We rarely, if ever, talk about love at work. Oh, we might in the abstract. We might say, “I love my job.” Or “I love this firm.” But rarely do we hear people talk about love specifically. Rarely do we think of love as appropriate for the workplace.

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How to Move From Planning to Doing

January 22nd 2014

In my last post, I wrote that planning and doing are two different things. My post turned out to be timely, as I just recently reviewed a strategic plan for one of my clients. That plan reflected everything that’s right about a plan and everything that’s useless.

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Choose Discomfort

January 16th 2014

Lucky you. As the owner of a business, you have the challenge of deciding whether and how to respond to situations like these. And they happen every day. Each situation is different; each requires its own thoughtful response. It also requires a willingness to enter into a potentially uncomfortable conversation.

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How Not to Hate New Stuff

January 16th 2014

I’m certain there are people who get absolutely giddy when presented with a new technological challenge. I’m not one of them. 

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Choose Your Response to Negativity

January 16th 2014

Last week presented me with a terrific learning experience. I spent the day teaching a workshop to a department of a large organization. Like the organization itself, this department has faced several years of budget cuts, all the while serving an increasingly large population. This, of course, translates into doing more with fewer resources. As a result, the team was greatly fatigued, and their coping strategies had negatively affected their internal communication. 

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Avoiding the Muck

January 16th 2014

A. You’re deep in conversation about an important matter with a colleague when someone higher on the org chart than you are steps in and begins discussing something else entirely. You are annoyed at the intrusion but enjoy your paycheck. What do you do?

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Keyboard Bullies

January 16th 2014

Recently a client had a bit of a bumpy leadership ride. He made a decision too quickly and suffered fairly heavy criticism as a result. I have been thinking about something he said: “It’s not that I mind taking the heat; that’s my job. And I’ve lived long enough to know when I made a mistake, how to apologize for it, and how to fix it. I can do all that and move on. But what bothers me, what I can’t get past just yet, is the venomous nature of the attacks coming my way.”

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