March 4th 2015
Ah, the jackass. If you’ve been working in a professional knowledge firm for more than a half hour, you’ve probably already met at least one.
February 3rd 2015
Everyone who’s ever achieved anything difficult must first battle her inner voices. You know what I’m talking about: the voices that start the moment you decide to do something that feels big. The voices say:
February 1st 2015
This is a test.
January 6th 2015
Listening is the most intimate thing you can do at work with your clothes on. The dictionary defines intimate as close and personal. When you are really listening, you’re as close and personal with another person as you may ever be. Truly listening can alter the course of your relationships. Like all of the so-called soft skills, listening is also good business, because it will improve your team’s cohesion, trust, and effectiveness.
November 11th 2014
Last week, I wrote about toxic team members and the power of inaction. Some readers commented that the thoughts apply to peer relationships, but not to leaders’ behaviors. This is correct.
November 4th 2014
All of us have gotten where we are by being proactive, taking the initiative, being a team player, and doing the right thing. All of us want to get along with our colleagues.
October 15th 2014
We’ve all been to this party:
August 27th 2014
People have an interesting response when we start discussing gratitude at work. They get uncomfortable. While almost everyone acknowledges that expressing gratitude is important to a firm’s success, many seem puzzled as to how to do it. Here’s a terrific example of exactly how to do it.