October 6th 2015
People don’t care how much you know until they know how much you care became a cliche because it’s true.
September 28th 2015
When you pick up your phone in the middle of lunch, or a conversation, or a meeting, you are probably thinking:
September 21st 2015
August 31st 2015
When CPAs and lawyers discuss their leadership and management challenges with me, I often hear some version of this: “We just need more communication around here.”
August 24th 2015
Don’t you hate that feeling when you discover you’ve made a mistake at work – especially one that affects someone else? We’ve all done it: forwarded an email containing stuff you don’t want most people to read, misspelled a partner’s name in a widely-distributed collateral piece, forgotten to include an essential document in a proposal.
August 17th 2015
In a recent post I mentioned Albert Ellis, the psychotherapist who was known for his disdain for “shoulding.” I talked about shoulding on others in that post. Now, we need to talk about shoulding on yourself, as in:
August 4th 2015
Below is a link to a podcast from Thriveal CPA Network, where I am a community coach and incubator mentor. In the podcast, Jason Blumer, Greg Kyte, and I discuss communication by looking at ethos, pathos, and logos (thank you, Aristotle). The conversation quickly gets to practical ways professionals can be more effective communicators, and maybe even rise to the level of greatness. Hint: being human and humane are key.
July 27th 2015
No matter how many conversations I have with business people, when I ask them what the biggest issue is for their organizations, the answer is almost always the same: communication. Part of me breathes a sigh of relief, because improving communication is what I do for a living. But part of me thinks, Man, this stuff is so simple. Why aren’t people better at it?