Blog

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Choose Your Response to Negativity

January 16th 2014

Last week presented me with a terrific learning experience. I spent the day teaching a workshop to a department of a large organization. Like the organization itself, this department has faced several years of budget cuts, all the while serving an increasingly large population. This, of course, translates into doing more with fewer resources. As a result, the team was greatly fatigued, and their coping strategies had negatively affected their internal communication. 

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Avoiding the Muck

January 16th 2014

A. You’re deep in conversation about an important matter with a colleague when someone higher on the org chart than you are steps in and begins discussing something else entirely. You are annoyed at the intrusion but enjoy your paycheck. What do you do?

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Keyboard Bullies

January 16th 2014

Recently a client had a bit of a bumpy leadership ride. He made a decision too quickly and suffered fairly heavy criticism as a result. I have been thinking about something he said: “It’s not that I mind taking the heat; that’s my job. And I’ve lived long enough to know when I made a mistake, how to apologize for it, and how to fix it. I can do all that and move on. But what bothers me, what I can’t get past just yet, is the venomous nature of the attacks coming my way.”

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Audit Yourself

January 16th 2014

As a regular reader of this blog, chances are you have experienced a few things that are truly a big deal: illness, divorce, death, job loss and the like. Nowhere in that list will we ever see these: a co-worker wrote me a mean-spirited emailmy boss displayed his typical sense of superiority today, or I had to clean the office coffee pot again

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Complacency Kills

January 16th 2014

Dictionary.com defines complacent as:

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Lessons Learned on a Ledge

January 16th 2014

When you’re afraid of heights, it makes no sense at all to slide down the side of a five- story building. But I am afraid of heights, and I did it, anyway. 

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Planning Isn't Doing. Only Doing is Doing.

January 16th 2014

When you enter “planning apps” into a Google search, you get 315 million hits. That’s a lot of planning. In contrast, when you search for “execution strategy apps,” the number falls to just under 77 million. There are more than four times the number of internet opportunities to plan than there are to execute.

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Come Out of the Emotional Closet

January 16th 2014

When I hear a business person speak with disdain about emotions in business, I can feel my feathers ruffle. And my feathers get ruffled a lot. For example: “We’re all about technical proficiency at this firm. Soft-skills education is a waste of time and money.” Better yet: “Showing emotion at work is a bad career move.” Or my personal favorite:

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